GENERAL CONDITIONS

RATES:

Please contact us for detailed rates together with your specific request

TRANSPORTATION:

Neither International nor domestic flights are included in prices given . Surface transportation; all transfers and tours are provided in accordance with the itinerary by private motor-coach , minibus, van or private car depending on the size of the group. Smoking is not permitted in our vehicles.

RESERVATION & DEPOSITS:

F.I.T. : A deposit of % 25 is required before we process any reservation. Should we be unable to confirm your specific request this deposit will be refunded in full. After the confirmation of your initial request, the deposit will be non-refundable and there will be a $ 30 processing fee thereafter. Full payment is due 15 days prior to arrival.

GROUPS: A non-refundable deposit of 20% is required with firm booking. The balance will be split on periodical payments. In any event, full amount will be due 15 days prior to arrival.

CANCELLATIONS:

Cancellations received in writing , regardless of the cause will be subject to following penalties: over 45 days before our tour starts 25%, up to 15 days 50%, up to 7 days 75%, and full amount within one week.

REFUNDS FOR UNUSED SERVICES:

Because all rates in this brochure are based on group participation and minimum night requirements no refund can be made for any accommodation on unused tour features.

TRAVEL INSURANCE:

To allow for any unexpected contingencies, we strongly recommend that passengers obtain comprehensive travel insurance for such items as trip cancellation, foreign medical care and baggage loss or damage. We will not accept any responsibility for these items.

RESPONSIBILITY:

All tours included in this brochure are organized by UNIVERSAL Travel Services. The Tour Operator and / or its Agents act only as agent for the passenger in regard to travel whether to travel by coach , minibus, van , car, boat or airplane and therefore accept no responsibility in whole or in part for any delays, delayed arrival and departures, missed connections, loss, damage or injury to person or property, or mechanical defect or failure of any nature, however caused for any hotel substitution with or without notice, for any act or omission whatsoever by any carrier, hotelier or restaurants, their agents, servants and employees. UNIVERSAL cannot accept responsibility for losses or additional expenses due to delay or changes in air or other services, sickness, strike, war, quarantine, or other causes. All such losses or expenses shall be borne by passenger as our rates provide for arrangements only for the time stated. No revision of the printed itineraries are anticipated, however UNIVESAL reserves the right to substitute hotels with best available alternatives for those indicated, to alter itineraries, or change the order and days of places to be visited, condense tours with or without notice where deemed necessary or caused by airline schedules or other reasons. UNIVERSAL reserves the right to decline, to accept or to retain any person as a tour passenger should such a person's health or mental condition or physical infirmity impede the operation of the tour, of the rights or welfare or enjoyment of other tour members, and a refund of unused land services is the limit of UNIVERSAL's liability. Joining any of our packages constitutes consent to all provisions of conditions contained in this brochure and tour participants relinquish any and all rights whatsoever to make any claims for any damages, losses and injuries that may be sustained while engaging in these activities.